Frequently Asked Questions

MDT stands for Mechanical Diagnosis and Therapy. The McKenzie Method is a system that focuses on rapid diagnostics and client autonomy by providing the client with education and exercises to fix the problem and prevent it from coming back with as little passive care as possible. The goal is to move away from health care and move towards self care. The result is faster improvement, longer lasting results, and fewer health care visits resulting in significantly less cost to the client overall

• You have been referred to physiotherapy by another provider
• You have pain or dysfunction relating to a muscle, tendon, joint, nerve, spine, or other musculoskeletal area
• You just had surgery or were in a cast, sling or splint
• You have already seen other practitioners and this did not help you
• You have poor posture that you are looking to work on
• You want guidance on safe exercises specific for your body
• Many other reasons: email and ask!

• Loose or stretchy clothing over the area of pain

 Telehealth Session:

• Internet connection
• A device that supports audio and video (tablet, laptop, computer, smartphone)
• A small space around you to move
• Stretchy or loose clothing

Compliance and commitment to treatment instructions is an incredibly important part of the process. I will prescribe you a plan for specific movement (usually 1-2 simple exercises) for your specific condition, much like a physician might prescribe you medication if you had elevated blood pressure. If not done adequately, optimal results shouldn't be expected

• Completed Massage-based educational institutions recognized by the Government of Ontario Studied anatomy, physiology, pathology, physical assessment, neurology, treatments, and other related health subjects
• Completed a minimum of 150+ clinical hours on the job
• Successfully completed examinations and are Registered by the College of Massage Therapists of Ontario in accordance with the Regulated Health Professions Act and the Massage Therapy Act
• Maintained their registration by participating in continuing education and Quality Assurance programs that assists in the maintenance of high professional standards and quality care of their massage clients
• Only members of the College are permitted to use the title, Massage Therapist or Registered Massage Therapist or the designation of RMT or MT. All members of the Ontario Massage Therapist Association must be registered with the College and are therefore registered massage therapy practitioners

No! All our therapists will ask you to remove clothing only as far as you feel comfortable. Our RMTs are trained in proper draping procedures to ensure that your privacy is respected at all times during treatment. If you have any questions in regards to your first visit and privacy, please do not hesitate to reach out to us and one of our RMTs would be happy to answer your questions!

No, RMTs are primary care practitioners, which means you can book an appointment at anytime. However, some insurance companies do still require a doctor's referral for reimbursement, so please check in with your individual insurance plan if needed ahead of your appointment.